Equilibrium Crunchits - 750g - Horse Treats

Shipping Information

Delivery Options

• YODEL Standard Delivery: 2-3 working days
• Express Delivery (DHL): 2-3 working days
• Christmas Delivery : Last shipping day will be 22nd Dec 2025.

Order Processing

Orders processed before 10am will be shipped the same day. Orders processed after 10am will be shipped the next working day.

Tracking Your Order

When your order is dispatched, you will receive a tracking number by email. Please allow up to 24 hours for the tracking information to update on the carrier’s website.

You will also receive a notification when your parcel is out for delivery.

If item is not delivered in 5 working days , contact us with your inquiry.

Delivery Attempts and Notifications

If you miss a delivery, please contact the carrier to arrange a re-delivery. After three unsuccessful delivery attempts, the parcel will be returned to us and a refund will be processed.

Safe Place or Neighbour Delivery

You can choose to have your parcel left in a safe place or with a neighbour.

Order Cancellations

Changed your mind? You may cancel your order by phone or email before it has been processed and dispatched. Once shipped, cancellations are no longer possible. However, you can return your order following our returns policy below.